Lifestage of a problem
Problem sequencing
Very often we have encountered departments that are experiencing sub-optimal performance. Blame is allocated to either people or processes. The issue being experienced is actually the output or end result of a sequence of systemic underlying problems. We are witnessing the of tip of the iceberg and action corrective countermeasures are deployed at that which we see.
More often than not, departments implement newer/fresher rules to mitigate these threats. Rules such as independent reviews, tri-factor authentication, candidate screening, psychometric assessments, et.al. Rules are cascaded upon old paradigms and thus problems can and will eventually creep up.
And because of the number of problems and the complexity of solving these, you are often left to firefight each day. Each new day brings new complexities to the fold and solutions are merely temporary constructs to hold these at bay in order to tackle the next most immediate problem.
Our solution
Keep it Simple !
Problems are as unique as snowflakes. Each different to the rest and each needing a tailored solution. The secret is that we have years of experience at looking holistically at the root cause of problems. Once identified we can deploy a rigorous and long standing solution to solve downstream hassles. You need a fresh and new perspective and someone with the acumen to solve this from outside the problem generating environment.
We are those people.
Let’s work together.
Call us to get started!
Our philosophy
Our Simple approach to problem solving: SIFT & SHIFT
Scan our clients processing/reporting environments
Identify gaps/weaknesses. 80% of the issues typically arise from non-routine/sub-optimal tasks
Formulate a strategy to overcome these hurdles
Test if the pilot strategy has a measurable impact
Scrutinise observations from the pilot
Harness opportunities that can be derived and
Implement recommendations on the whole chain of processing/reporting streams
Create Feedback mechanism for client to monitor chain/system processing or preempt future breakdowns
Track progress to original goals on ongoing basis